HELP LINE:
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Terms of Use

Terms of Use

Effective Date: January 2022

Immunocore Ltd (“Immunocore,” “we,” “us,” or “our”) requires that you adhere to these Terms of Use (“Terms”) when visiting the KIMMTRAK site https://KIMMTRAKCONNECT.com/ (the “Site”). Please read these Terms carefully. By using the Site, you agree to be bound and abide by these Terms and our privacy policy (“Policy”). If you do not agree with these Terms or our Policy, please do not use the Site.

Please note that we may update these Terms from time to time and we ask that our visitors periodically review this page to ensure familiarity with the most current version of these Terms. The most current version of these Terms will be posted on this page. If you have any questions or comments about our privacy practices, you can contact us at info@immunocore.com.

Children Under the Age of Thirteen

Our Site is not intended for children or minors under the age of thirteen years without the permission of a parent or guardian. If you believe that a child has submitted personal information on or through our Site without the consent and supervision of a parent or guardian, please contact us at info@immunocore.com so that we can take appropriate action.

Medical Disclaimer

The information provided on this Site is for informational purposes only and is not professional medical advice, diagnosis, treatment, or care. Always seek the advice of your physician or other qualified health provider concerning any questions you may have about any information on this Site or new medical treatments. Never disregard professional medical advice or delay in seeking it based on information available on this Site. Always consult with your physician or other qualified healthcare provider before starting a new treatment.

Endorsements

Unless stated otherwise on the Site, Immunocore does not recommend or endorse any specific brand of products, services, procedures, or other information that appears or may be advertised on the Site.

Prohibited Uses

You may use the Site only for lawful purposes and in accordance with these Terms. You agree not to use the Site:

  • In any way that violates any applicable federal, state, local, or international law or regulation;
  • For exploiting, harming, or attempting to exploit or harm minors in any way by exposing them to inappropriate content, asking for personally identifiable information, or otherwise;
  • To send, knowingly receive, upload, download, use, or re-use any material that does not comply with these Terms;
  • To transmit, or procure the sending of, any advertising or promotional material, including any "junk mail," "chain letter," "spam," or any other similar solicitation;
  • To impersonate or attempt to impersonate Immunocore, an Immunocore employee, another user, or any other person or entity (including, without limitation, by using e-mail addresses associated with any of the foregoing);
  • To transmit any sexually explicit material; and
  • To engage in any other conduct, including discrimination or harassment, that restricts or inhibits anyone's use or enjoyment of the Site, or which, as determined by us, may harm Immunocore or users of the Site, or expose them to liability.

Additionally, you agree not to:

  • Use the Site in any manner that could disable, overburden, damage, or impair the Site or interfere with any other party's use of the Site, including their ability to engage in real-time activities through the Site;
  • Use any robot, spider, or other automatic device, process, or means to access the Site for any purpose, including monitoring or copying any of the material on the Site;
  • Use any manual process to monitor or copy any of the material on the Site, or for any other purpose not expressly authorized in these Terms, without our prior written consent;
  • Use any device, software, or routine that interferes with the proper working of the Site;
  • Introduce any viruses, Trojan horses, worms, logic bombs, or other material that is malicious or technologically harmful;
  • Attempt to gain unauthorized access to, interfere with, damage, or disrupt any parts of the Site, the server on which the Site is stored or any server, computer, or database connected to the Site;
  • Attack the Site via a denial-of-service attack or a distributed denial-of-service attack; and
  • Otherwise attempt to interfere with the proper working of the Site.

Intellectual Property Rights

The Site and its entire contents, features, and functionality (including but not limited to all information, software, text, displays, images, video, and audio and the design, selection, and arrangement thereof) are owned by Immunocore, its licensors, artists, or other providers of such material and are protected by copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

These Terms permit you to use the Site for your personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our Site, except as follows:

  • Your computer may temporarily store copies of such materials in RAM incidental to your accessing and viewing those materials;
  • You may store files that are automatically cached by your Web browser for display enhancement purposes; and
  • You may print or download one copy of a reasonable number of pages of the Site for your own personal, non-commercial use and not for further reproduction, publication, or distribution.

You must not:

  • Modify copies of any materials from this Site;
  • Use any illustrations, photographs, video or audio sequences, or any graphics separately from the accompanying text;
  • Delete or alter any copyright, trademark, or other proprietary rights notices from copies of materials from this Site; and
  • Access or use for any commercial purposes any part of the Site or any services or materials available through the Site.

If you wish to make any use of material on the Site other than that set out in this section, please address your request to: info@immunocore.com.

If you print, copy, modify, download, or otherwise use or provide any other person with access to any part of the Site in breach of the Terms, your right to use the Site will stop immediately and you must return or destroy any copies of the materials you have made. No right, title, or interest in or to the Site or any content on the Site is transferred to you, and all rights not expressly granted are reserved by Immunocore. Any use of the Site not expressly permitted by these Terms is a breach of these Terms and may violate copyright, trademark, and other laws.

Copyright

©2022 Immunocore Ltd. All content, including images, text documents, audio, video, and interactive media, published on the Site is for noncommercial, educational, informational, and/or personal use only. Any commercial use or republication is strictly prohibited. Copying, redistribution, or exploitation for personal or corporate gain is not permitted.

Termination

If Immunocore believes, in its sole discretion, that you have violated these Terms, Immunocore reserves the right to immediately terminate your access to the Site, in addition to any other remedies available by law.

Claims of Copyright Infringement

In the event we receive a copyright infringement notice, we will respond to notices of alleged copyright infringement that comply with applicable law. If you believe any materials accessible on or from this Site infringe your copyright, you may request removal of those materials (or access to them) from the Site by submitting written notification to our copyright agent designated below. In accordance with the Digital Millennium Copyright Act (17 U.S.C. § 512) (the "DMCA"), the written notice ("DMCA Notice") must include substantially the following:

  • Your physical or electronic signature;
  • Identification of the copyrighted work you believe to have been infringed or, if the claim involves multiple works on the Site, a representative list of such works;
  • Identification of the material you believe to be infringing in a sufficiently precise manner to allow us to locate that material;
  • Adequate information by which we can contact you (including your name, postal address, telephone number, and, if available, e-mail address);
  • A statement that you have a good faith belief that use of the copyrighted material is not authorized by the copyright owner, its agent, or the law;
  • A statement that the information in the written notice is accurate; and
  • A statement, under penalty of perjury, that you are authorized to act on behalf of the copyright owner.

Our designated copyright agent to receive DMCA Notices is:

Lily Hepworth
Immunocore Ltd.
101 Park Drive, Milton Park, Abingdon
Oxfordshire, OX14 4RY, United Kingdom
+44 (0)1235 776310 office
lily.hepworth@immunocore.com

If you fail to comply with all of the requirements of Section 512(c)(3) of the DMCA, your DMCA Notice may not be effective.

If you believe that material you posted on the Site was removed or access to it was disabled by mistake or misidentification, you may file a counter notification with us (a "Counter Notice") by submitting written notification to our copyright agent designated above. Pursuant to the DMCA, the Counter Notice must include substantially the following:

  • Your physical or electronic signature;
  • An identification of the material that has been removed or to which access has been disabled and the location at which the material appeared before it was removed or access disabled;
  • Adequate information by which we can contact you (including your name, postal address, telephone number, and, if available, e-mail address);
  • A statement under penalty of perjury by you that you have a good faith belief that the material identified above was removed or disabled as a result of a mistake or misidentification of the material to be removed or disabled; and
  • A statement that you will consent to the jurisdiction of the Federal District Court for the judicial district in which your address is located (or if you reside outside the United States for any judicial district in which the Site may be found) and that you will accept service of process from the person (or an agent of that person) who provided the Site with the complaint at issue.

The DMCA allows us to restore the removed content if the party filing the original DMCA Notice does not file a court action against you within ten (10) business days of receiving the copy of your Counter Notice.

Please be aware that if you knowingly materially misrepresent that material or activity on the Site is infringing your copyright or if you knowingly materially misrepresent that material or activity on the Site was removed or disabled by mistake or misidentification, you may be held liable for damages (including costs and attorneys' fees) under Section 512(f) of the DMCA.

Disclaimer of Warranties

You understand that we cannot and do not guarantee or warrant that files available for downloading from the internet or the Site will be free of viruses or other destructive code. You are responsible for implementing sufficient protection to satisfy your particular requirements for anti-virus protection and accuracy of data input and output, and for maintaining a means external to our site for any reconstruction of any lost data. TO THE FULLEST EXTENT PROVIDED BY LAW, WE WILL NOT BE LIABLE FOR ANY LOSS OR DAMAGE CAUSED BY A DISTRIBUTED DENIAL-OF-SERVICE ATTACK, VIRUSES, OR OTHER TECHNOLOGICALLY HARMFUL MATERIAL THAT MAY INFECT YOUR COMPUTER EQUIPMENT, COMPUTER PROGRAMS, DATA, OR OTHER PROPRIETARY MATERIAL DUE TO YOUR USE OF THE SITE OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE SITE OR TO YOUR DOWNLOADING OF ANY MATERIAL POSTED ON IT OR ON ANY WEBSITE LINKED TO IT.

YOUR USE OF THE SITE, ITS CONTENT, AND ANY SERVICES OR ITEMS OBTAINED THROUGH THE SITE IS AT YOUR OWN RISK. THE SITE, ITS CONTENT, AND ANY SERVICES OR ITEMS OBTAINED THROUGH THE SITE ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. NEITHER IMMUNOCORE NOR ANY PERSON OR COMPANY ASSOCIATED WITH IMMUNOCORE MAKES ANY WARRANTY OR REPRESENTATION WITH RESPECT TO THE COMPLETENESS, SECURITY, RELIABILITY, QUALITY, ACCURACY, OR AVAILABILITY OF THE SITE. WITHOUT LIMITING THE FOREGOING, NEITHER IMMUNOCORE NOR PERSON OR COMPANY ASSOCIATED WITH IMMUNOCORE REPRESENTS OR WARRANTS THAT THE SITE, ITS CONTENT, OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE SITE WILL BE ACCURATE, RELIABLE, ERROR-FREE, OR UNINTERRUPTED, THAT DEFECTS WILL BE CORRECTED, THAT OUR SITE OR THE SERVER THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS, OR THAT THE SITE OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE SITE WILL OTHERWISE MEET YOUR NEEDS OR EXPECTATIONS.

TO THE FULLEST EXTENT PROVIDED BY LAW, IMMUNOCORE HEREBY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING BUT NOT LIMITED TO ANY WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT, AND FITNESS FOR PARTICULAR PURPOSE.

THE FOREGOING DOES NOT AFFECT ANY WARRANTIES THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.

Limitation of Liability

TO THE FULLEST EXTENT PROVIDED BY LAW, IN NO EVENT WILL THE COLLECTIVE LIABILITY OF IMMUNOCORE AND ITS SUBSIDIARIES, PARTNERS, NOR AFFILIATES, AND THEIR RESPECTIVE LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS, AND DIRECTORS, TO ANY PARTY (REGARDLESS OF THE FORM OF ACTION, WHETHER IN CONTRACT, TORT, OR OTHERWISE) EXCEED ONE HUNDRED DOLLARS ($100).

THE FOREGOING DOES NOT AFFECT ANY LIABILITY THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.

Indemnification

You agree to defend, indemnify, and hold harmless Immunocore, its affiliates, partners, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms or your use of the Site, including, but not limited to, your User Contributions, any use of the Site’s content, services, and products other than as expressly authorized in these Terms, or your use of any information obtained from the Site.

Governing Law and Jurisdiction

All matters relating to the Site and these Terms, and any dispute or claim arising therefrom or related thereto, shall be governed by and construed in accordance with the internal laws of England and Wales without giving effect to any choice or conflict of law provision or rule (whether of the England and Wales or any other jurisdiction).

Any legal suit, action, or proceeding arising out of, or related to, these Terms or the Site shall be instituted exclusively in the courts of England and Wales. You waive any and all objections to the exercise of jurisdiction over you by such courts and to venue in such courts.

Social Media Policy

We value your interest and participation. Because we work in a regulated industry, however, when you engage with us on any of Immunocore’s social media channels, you are agreeing to abide by the guidelines discussed in this section. These are a supplement to any other disclosures provided, such as those discussing privacy, including those of the platform itself (e.g., Twitter, LinkedIn, etc.).

Our posts are informational only and are not to be considered health or medical advice. You should also not consider any comments or posts by others to be a substitute for advice from your own doctor. Always talk to a medical professional to address questions about a medical condition.

We have set up our social accounts to share news and information with you. We do not promise to respond to comments or links you may post but do reserve the right to remove a comment or link at our sole discretion. Reasons we might remove comments or links include:

  • The comment mentions a specific product—whether ours or that of another company—and does not include all the information required by the government;
  • The comment includes false, misleading, inaccurate, or deceptive information;
  • The comment contains language, images, or links that are defamatory, profane, obscene, or disparaging of others’ race, gender, religion, age, or lifestyle, or the comment contains threats/messages condoning violence or illegal behaviors; and
  • The comment is off-topic or is using our space to advertise or promote other sites, products, or services or to solicit followers.

If you are a minor, do not post or share comments without the permission of a parent or legal guardian.

Please be cautious about sharing details about your own healthcare or providing advice or suggestions to others. If you share personal information about other people, you are representing to us that you have the legal right and/or permissions to do so.

Comments or content posted by any person other than Immunocore are solely the views, opinions, and responsibility of the person expressing them and do not necessarily reflect our views or opinions. Immunocore does not guarantee the accuracy or reliability of third-party materials.

On occasion, Immunocore may link to another website or social media account not generated by Immunocore. Doing so is not an endorsement of that site, and Immunocore has no responsibility to independently validate the accuracy or content on the third-party account.

If you are a medical professional and require further information about Immunocore or clinical research or clinical trials we are conducting, please send an e-mail to medical.information@immunocore.com.

If you are a patient and require further information about Immunocore or clinical research or clinical trials we are conducting, please contact your physician.

Contact us

If you have questions or requests regarding these Terms, please contact Immunocore using the contact information below.

T: +1 (484) 534-5261

E: info@immunocore.com

Let's get started.

We focus on making enrollment quick and easy.

Call your doctor for medical advice about side effects. You may report side effects to FDA at 1-800-FDA-1088 (1-800-332-1088).

Other ways to enroll

Call a dedicated
nurse case manager

We’re ready to help walk you through the enrollment process.

844-775-CARE (844-775-2273)

Available Monday-Friday, 9 AM-7 PM (EST)
Additionally, someone is available to help you 24/7.


Download a form

Fill out an enrollment form and send it to us.

Download
KIMMTRAK CONNECT Co-pay Support Program Terms and Conditions

To receive benefits under the KIMMTRAK CONNECT Co-pay Support Program (“Program”), the patient must enroll into the Program and attest the patient meets the eligibility criteria and agrees to and will comply with the terms and conditions described below:

  • Patient must be prescribed KIMMTRAK for an FDA-approved indication, be 18 years of age or older, and be a resident of the United States or Puerto Rico. Patient must have commercial health insurance, but insurance does not cover the full cost of KIMMTRAK.
  • Program expires on December 31, 2024, and is subject to an annual cap of $7,500. Patient is responsible for any applicable taxes, fees, or amounts exceeding the annual cap.
  • Program is not valid for patients without commercial health insurance or whose prescription claims for KIMMTRAK are eligible to be reimbursed, in whole or in part, by any governmental program, including, without limitation, Medicaid, Medicare, Medicare Part D, Medigap, Department of Defense (DoD), Department of Veterans Affairs (VA), TRICARE, CHAMPUS, Puerto Rico Government Health Insurance Plan, or any state patient or pharmaceutical assistance program.
  • Subject to changes in state law, the Program may become invalid for Massachusetts residents prior to its expiration date.
  • Program benefits are limited to the co-pay or coinsurance costs for doses of KIMMTRAK only. The Program will not cover, and shall not be applied toward, the cost of any dosing procedure, any other healthcare provider service or supply charges, any other treatment costs such as office visits or administration charges, or any costs associated with a hospital stay even if such costs are associated with the administration of KIMMTRAK.
  • Patient or healthcare provider must submit an Explanation of Benefits (EOB) from the patient’s insurance within 180 days from the date of the EOB. The EOB must include the name of the patient receiving the co-pay/coinsurance benefit, name of the insurer and plan, and that KIMMTRAK was the product administered.
  • Patients, pharmacists, and healthcare providers must not seek reimbursement from health insurance or any third party for any part of the benefit received by the patient through this Program. Patients must not seek reimbursement from any health savings, flexible spending, or other healthcare reimbursement accounts for the amount received from the Program.
  • Acceptance of this offer confirms that this offer is consistent with the patient’s insurance and that the patient will report the value of the Program benefit received as may be required by the patient’s insurance provider.
  • This offer is not valid with any other financial support program, patient assistance program (PAP), discount, discount card, cash discount card, free trial, coupon, or incentive involving KIMMTRAK.
  • Participation in the Program requires a valid patient HIPAA authorization.
  • Only valid in the United States and Puerto Rico; this offer is void where restricted or prohibited by law.
  • The Program benefits are nontransferable.
  • This offer is not conditioned on any past, present, or future purchase, including additional doses of KIMMTRAK.
  • The Program is not insurance.
  • Immunocore reserves the right to terminate, rescind, revoke, or amend this offer at any time without notice.

Indication and Important Safety Information Including Boxed Warning

Usage

KIMMTRAK is a prescription medicine used to treat HLA-A*02:01-positive adults with uveal melanoma that cannot be removed by surgery or has spread.

Important Safety Information

What is the most important information I should know about KIMMTRAK?

KIMMTRAK can cause serious side effects that can be severe or life threatening and usually happen within the first three infusions, including:

  • Cytokine Release Syndrome (CRS). Symptoms of CRS may include:
    • fever
    • tiredness or weakness
    • vomiting
    • chills
    • nausea
    • low blood pressure
    • dizziness and light-headedness
    • headache
    • wheezing and trouble breathing
    • rash

Tell your healthcare provider right away if you get any of these symptoms. Your healthcare provider will check for these problems during treatment with KIMMTRAK. Your healthcare provider may temporarily stop or completely stop your treatment with KIMMTRAK if you have severe side effects.

See "KIMMTRAK can cause other serious side effects" for more information.

Before receiving KIMMTRAK, tell your healthcare provider about all of your medical conditions, including if you:

  • are pregnant or plan to become pregnant. KIMMTRAK may harm your unborn baby. Tell your healthcare provider if you become pregnant during treatment with KIMMTRAK. For females who are able to become pregnant: For females who are able to become pregnant:
    • Your healthcare provider should do a pregnancy test before you start treatment with KIMMTRAK.
    • Use an effective form of birth control during treatment with KIMMTRAK and for at least 1 week after the last dose of KIMMTRAK.
  • are breastfeeding or plan to breastfeed. It is not known if KIMMTRAK passes into your breast milk. Do not breastfeed during the treatment with KIMMTRAK and for at least 1 week after the last dose of KIMMTRAK.

Tell your healthcare provider about all medicines you take, including prescription and over-the-counter medicines, vitamins, and herbal supplements.

KIMMTRAK can cause other serious side effects, including:
  • Skin reactions. KIMMTRAK may cause skin reactions that require treatment. Tell your healthcare provider if you get symptoms of skin reactions—such as rash, itching, or skin swelling—that are severe and do not go away.
  • Abnormal liver blood tests. Your healthcare provider will do blood tests to check your liver before you start KIMMTRAK and during treatment with KIMMTRAK. Tell your healthcare provider if you get symptoms of liver problems such as right-sided abdominal pain or yellowing of the skin or eyes.
The most common side effects of KIMMTRAK include:
  • cytokine release syndrome (CRS)
  • rash
  • fever
  • itching
  • tiredness
  • nausea
  • chills
  • stomach pain
  • swelling
  • low blood pressure (symptoms may
    include dizziness or light-headedness)
  • dry skin
  • headache
  • vomiting
  • abnormal liver blood tests

These are not all the side effects possible with KIMMTRAK.

Call your healthcare provider for medical advice about side effects. You may report side effects to FDA at 1-800-FDA-1088 (1-800-332-1088).

Please read the accompanying Patient Information Leaflet before you receive KIMMTRAK and discuss any questions you have with your healthcare provider.

Please see KIMMTRAK Patient Information.

Important Safety Information
Including Boxed Warning

What is the most important information I should know about KIMMTRAK?

KIMMTRAK can cause serious side effects that can be severe or life threatening and usually happen within the first three infusions, including Cytokine Release Syndrome (CRS).

Usage

KIMMTRAK is a prescription medicine used to treat HLA-A*02:01-positive adults with uveal melanoma that cannot be removed by surgery or has spread.

Important Safety Information Including
Boxed Warning

What is the most important information I should know about KIMMTRAK?

KIMMTRAK can cause serious side effects that can be severe or life threatening and usually happen within the first three infusions, including Cytokine Release Syndrome (CRS).